Ticket Refund & Exchange Policy
Casts and repertory are subject to change without notice.
We regret that there are no refunds or cancellations.
Ticket Exchange
If you are unable to attend a performance, you are eligible for to exchange them for a future performance in the same season, subject to availability.
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Exchanges must be requested 24 hours before performance curtain time
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Ticket holders will be asked to pay the difference in price should the replacement performance ticket price exceed that of the original ticket.
Tickets may be exchanged by leaving a message at the box office at 904-407-5555 or emailing your request to FCOpera@gmail.com.
Ticket Donations
If you are unable to use your tickets, you may donate them to the First Coast Opera for resale until curtain time by emailing FCOpera@gmail.com.
Ticket donations must be received prior to the performance. Once your donated tickets are received by FCO, a tax receipt will be mailed to you within four weeks after the performance date.
​​Student Rates and Promotional Codes
Student and Promotional Tickets are available for most shows. These discounts are not available on premium seats.
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Any student under 19 or college student with ID may purchase a student ticket using code “STUDENT” when you first log into the platform.
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Families that wish to sit together in premium sections must purchase full price tickets.